Shipping policy

SHIPPING POLICY

Last updated: 23 July 2026

At BIYYK, we aim to make delivery clear and straightforward. This Shipping Policy explains how shipping works for orders placed through biyyk.com.

1. SHIPPING COSTS

Free standard shipping is currently available for eligible orders in our active markets. The available shipping options and final cost, if any, will be shown at checkout before payment.

2. ORDER PROCESSING

Orders are processed as quickly as possible after confirmation. Processing times may vary depending on the product, destination, order volume, fulfilment requirements and other operational factors.

Once an order has entered processing or fulfilment, we may not be able to change or cancel it. If you notice an issue with your order details, please contact us as soon as possible.

3. ESTIMATED DELIVERY TIMES

Estimated delivery times vary depending on the destination, product, fulfilment location, carrier, customs processing, local delivery conditions and other factors outside our direct control.

Any delivery estimate shown at checkout, in order communications or in tracking information is an estimate only and is not a guaranteed delivery date.

4. TRACKING

Where tracking is available, tracking details will be sent to the email address provided at checkout once the order has been dispatched and tracking information has been generated.

Tracking information may take some time to update after dispatch.

5. MULTIPLE ITEMS AND SEPARATE SHIPMENTS

If an order contains multiple items, those items may be processed or shipped separately. As a result, items from the same order may arrive in separate packages and at different times.

Separate shipments do not result in additional shipping charges where free shipping applies.

6. INTERNATIONAL ORDERS

We currently ship to the countries and regions available in the country/region selector and at checkout. Shipping availability may vary by product and destination.

International orders may be subject to customs procedures, inspections, delays, import requirements, duties, taxes or other fees depending on the destination country or region.

Local customs rules and requirements vary. Customers should check any applicable local import requirements before placing an order.

7. SHIPPING ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed once processing or fulfilment has begun.

BIYYK is not responsible for delivery issues caused by incomplete or incorrect address information provided by the customer.

8. SHIPPING DELAYS

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, public holidays, local disruptions, incorrect address information or other unforeseen events.

We will provide reasonable assistance where possible, but delivery dates cannot be guaranteed.

9. LOST, MISSING OR DAMAGED SHIPMENTS

If you believe your shipment is lost, missing or has arrived damaged, please contact us at:

dastanbaiyshcompany@gmail.com

Please include:

- your order number;
- a clear description of the issue;
- relevant photographs where applicable.

We will review the circumstances and provide reasonable assistance based on the available information and the nature of the issue.

This Shipping Policy does not create an automatic entitlement to a refund or replacement. Refunds, returns and remedies are handled in accordance with our Return and Refund Policy and applicable consumer law.

10. CONTACT US

If you have questions about shipping or delivery, contact:

BIYYK LTD
Email: dastanbaiyshcompany@gmail.com
Address: 58 Peregrine Road, Ilford, England, IG6 3SZ, United Kingdom
Website: biyyk.com