Terms of service
TERMS OF SERVICE
Last updated: 6 July 2026
OVERVIEW
This website is operated by BIYYK LTD under the trading name BIYYK ("BIYYK", "we", "us", or "our"). We operate this website and online store, including the information, content, features, tools, products, and services made available through it (collectively, the "Services").
Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.
These Terms of Service ("Terms") govern your access to and use of the Services and apply to all users of the website, including visitors and customers.
Please read these Terms carefully before accessing or using the Services. By accessing, browsing, interacting with, or using any part of the Services, or by placing an order with us, you agree to be bound by these Terms and by the policies referenced in them.
Our Privacy Policy is available at:
/policies/privacy-policy
If you do not agree to these Terms, you should not access or use the Services.
Nothing in these Terms is intended to exclude, restrict, or limit any rights or remedies that cannot lawfully be excluded, restricted, or limited under applicable law.
SECTION 1 - ELIGIBILITY, ACCESS AND ACCOUNTS
By using the Services, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you allow a minor to use the Services through a device, account, or payment method under your control, you are responsible for ensuring that such use is lawful and appropriately supervised.
To use certain parts of the Services or place an order, you may be required to provide information including your name, email address, billing information, payment information, and shipping address.
You agree that information you provide to us will be accurate, current, and complete.
If you create or use an account, you are responsible for maintaining the confidentiality and security of your account credentials and for activity carried out through your account, except where applicable law provides otherwise.
You must not use the Services for any unlawful or unauthorised purpose.
SECTION 2 - PRODUCTS AND PRODUCT INFORMATION
We aim to describe and present our products as accurately as reasonably possible.
However, product colours, appearance, proportions, and other visual characteristics may vary depending on factors including screen settings, device type, lighting, photography, manufacturing tolerances, and product updates.
Images and visual representations are provided for general reference and illustration. Where dimensions, specifications, materials, compatibility information, or other product details are important to your purchasing decision, you should review the relevant product information before placing your order and contact us if clarification is required.
We may update product descriptions, specifications, availability, or other product information where reasonably necessary.
We reserve the right to discontinue products and, where lawful, limit quantities available for purchase.
Nothing in this section affects any rights you may have under applicable consumer law where a product is faulty, misdescribed, or otherwise does not conform to applicable legal requirements.
SECTION 3 - ORDERS AND ORDER ACCEPTANCE
When you submit an order, you are making an offer to purchase the products included in that order.
Receipt of an order confirmation, acknowledgement, or automated email does not necessarily mean that your order has been finally accepted unless the communication expressly confirms acceptance.
We reserve the right, where lawful and acting reasonably, to decline or cancel an order. Reasons may include, without limitation:
- a product being unavailable;
- an obvious pricing or description error;
- inability to authorise or process payment;
- suspected fraud or unauthorised activity;
- shipping restrictions;
- legal or regulatory requirements;
- inability to fulfil the order as submitted.
If we cancel an order after receiving payment, we will process any refund due in accordance with applicable law and the circumstances of the cancellation.
Please review your order details carefully before submitting your order.
Requests to cancel or change an order are handled in accordance with our Return and Refund Policy and may not always be possible once processing or fulfilment has begun.
Our Return and Refund Policy is available at:
/policies/refund-policy
SECTION 4 - PRICES, CURRENCIES, TAXES AND PAYMENT
Product prices, discounts, and promotions may change from time to time without prior notice, except where an order has already been accepted or applicable law requires otherwise.
The price applicable to your purchase will be the price presented during the ordering process, subject to correction of obvious errors and applicable law.
Available currencies and payment methods may vary depending on your location and checkout configuration. The applicable currency, available payment methods, and final amount payable will be shown during checkout before you complete your purchase.
Where applicable, taxes, duties, customs charges, import fees, or other charges may apply. The treatment and display of such amounts may vary depending on destination, checkout configuration, and applicable law.
Unless expressly stated otherwise, customers are responsible for customs duties, import taxes, or similar charges imposed by authorities in the destination country where those charges are not collected by us at checkout.
You agree to provide accurate, current, and complete billing and payment information.
You represent that you are authorised to use the payment method submitted for a purchase.
Payment processing may be provided by third-party payment service providers. The availability of any particular payment method is not guaranteed and may vary by location or checkout configuration.
SECTION 5 - SHIPPING AND DELIVERY
Current shipping arrangements, delivery information, tracking information, and related terms are described in our Shipping Policy.
Our Shipping Policy is available at:
/policies/shipping-policy
Free worldwide shipping is currently offered on current BIYYK orders as described in our Shipping Policy and subject to the terms stated there.
Processing and delivery times may vary depending on factors including destination, carrier operations, product availability, customs procedures, local conditions, and events outside our reasonable control.
Any delivery timeframe displayed at checkout or communicated before or after dispatch is an estimate only and is not a guaranteed delivery date unless we expressly state otherwise.
Where tracking is available, tracking details may be provided after dispatch.
Orders may, where appropriate, arrive in more than one shipment.
We are not responsible for delays caused by circumstances outside our reasonable control, but nothing in these Terms excludes or limits any responsibility or customer right that cannot lawfully be excluded or limited.
Customers are responsible for providing accurate and complete delivery information. If you become aware of an address error, please contact us as soon as reasonably possible. We cannot guarantee that an address can be changed after processing or fulfilment has begun.
SECTION 6 - RETURNS, REFUNDS, EXCHANGES AND CANCELLATIONS
Returns, refunds, exchanges, replacements, cancellations, damaged items, defective items, incorrect items, and related matters are governed by our Return and Refund Policy.
Our Return and Refund Policy is available at:
/policies/refund-policy
Eligibility for a return, refund, exchange, replacement, or cancellation depends on the circumstances, the applicable policy terms, and any rights available under applicable law.
Nothing in these Terms is intended to remove or reduce any mandatory consumer rights that apply to you.
SECTION 7 - INTELLECTUAL PROPERTY
The Services and their contents, including text, graphics, logos, branding, photographs, images, videos, audio, design elements, layout, and other materials, may be owned by or licensed to BIYYK LTD or relevant third parties and may be protected by applicable intellectual property laws.
You may use the Services for lawful personal and non-commercial purposes.
Unless permitted by applicable law or authorised by us in writing, you must not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from protected content made available through the Services.
Nothing in these Terms grants you ownership of any intellectual property belonging to BIYYK LTD, Shopify, or any third party.
Third-party names, trademarks, logos, and other intellectual property remain the property of their respective owners.
SECTION 8 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to tools, features, integrations, or services supplied by third parties.
We may not control, monitor, or manage all aspects of third-party tools or services.
Your use of third-party tools or services may be subject to separate terms and privacy policies provided by the relevant third party.
To the extent permitted by applicable law, we are not responsible for third-party services that are outside our reasonable control.
You should review the relevant third party's terms and policies before using its services where appropriate.
SECTION 9 - THIRD-PARTY LINKS
The Services may contain links to websites, resources, or services operated by third parties.
A link to a third-party service does not necessarily mean that we endorse or control that third party or its content.
We are not responsible for examining or evaluating every third-party website, service, product, or resource.
If you choose to access a third-party website or service, you do so subject to the terms and policies applicable to that third party.
Nothing in this section excludes liability that cannot lawfully be excluded.
SECTION 10 - RELATIONSHIP WITH SHOPIFY
BIYYK is powered by Shopify, which provides the e-commerce platform that enables us to provide the online store and related Services.
Sales and purchases made through our store are transactions between you and BIYYK LTD, subject to these Terms, our applicable policies, and applicable law.
Shopify may provide technology, infrastructure, hosting, payment-related functionality, or other services connected with operation of the store.
Your personal information may also be processed as described in our Privacy Policy and, where applicable, relevant Shopify privacy information.
SECTION 11 - PRIVACY AND PERSONAL INFORMATION
Our collection, use, disclosure, and other processing of personal information is described in our Privacy Policy.
Our Privacy Policy is available at:
/policies/privacy-policy
Because our store uses Shopify infrastructure, certain personal information may also be processed by Shopify and other service providers as necessary to operate, secure, support, and improve relevant services.
Please review our Privacy Policy for further information.
SECTION 12 - REVIEWS, FEEDBACK AND SUBMISSIONS
If you submit reviews, comments, suggestions, ideas, photographs, feedback, or other content to us ("Submissions"), you represent that you have the necessary rights to provide that content.
You must not submit content that:
- infringes another person's rights;
- is unlawful, fraudulent, defamatory, abusive, or misleading;
- contains malicious code;
- unlawfully discloses personal information;
- falsely represents your identity or relationship with another person or organisation.
Where you voluntarily provide Submissions for publication, promotion, store operation, or service improvement, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, display, and publish those Submissions for those purposes, to the extent permitted by applicable law.
We may moderate or remove Submissions where reasonably necessary, including where content appears unlawful, misleading, abusive, infringing, or inconsistent with these Terms.
Nothing in this section transfers ownership of your content to us.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to matters including product descriptions, pricing, promotions, availability, shipping information, or other content.
We reserve the right to correct errors, inaccuracies, or omissions and to update information where reasonably necessary.
Where an error affects an order already submitted, we will handle the matter in accordance with applicable law and the circumstances of the order.
Nothing in this section limits any mandatory rights available to customers under applicable law.
SECTION 14 - PROHIBITED USES
You must not use the Services:
- for any unlawful or fraudulent purpose;
- to violate applicable laws or regulations;
- to infringe intellectual property or other legal rights;
- to harass, threaten, abuse, defame, or unlawfully discriminate against another person;
- to transmit malicious code, malware, or harmful material;
- to collect personal information unlawfully;
- to send spam or unauthorised communications;
- to impersonate another person or entity;
- to interfere with the security, integrity, availability, or proper operation of the Services;
- to attempt unauthorised access to systems, accounts, or data;
- to circumvent lawful security or access controls;
- to use the Services in a way that materially harms BIYYK, other users, or third parties.
We may restrict, suspend, or terminate access to the Services where reasonably necessary in response to suspected unlawful activity, security threats, material breach of these Terms, or other legitimate grounds.
SECTION 15 - SUSPENSION AND TERMINATION
You may stop using the Services at any time.
We may suspend or terminate access to all or part of the Services where reasonably necessary, including in response to:
- a material breach of these Terms;
- unlawful or fraudulent activity;
- security risks;
- misuse of the Services;
- legal or regulatory requirements.
Termination does not affect rights, obligations, or liabilities that arose before termination.
Provisions that by their nature are intended to continue after termination will remain effective to the extent applicable.
SECTION 16 - DISCLAIMER OF WARRANTIES
We aim to provide the Services with reasonable care and skill.
However, to the fullest extent permitted by applicable law, we do not guarantee that the website or Services will always be uninterrupted, error-free, secure, or available at all times.
Information provided through the Services is generally provided for informational purposes and may be updated from time to time.
Nothing in these Terms excludes, restricts, or limits:
- rights or remedies that cannot lawfully be excluded;
- mandatory consumer protections;
- liability that cannot lawfully be excluded or limited.
Any disclaimer in these Terms applies only to the extent permitted by applicable law.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, BIYYK LTD will not be liable for indirect or consequential losses that were not reasonably foreseeable as a result of our breach.
Nothing in these Terms excludes or limits liability where exclusion or limitation would be unlawful.
In particular, nothing in these Terms is intended to exclude or limit liability for:
- death or personal injury caused by negligence where such liability cannot lawfully be excluded;
- fraud or fraudulent misrepresentation;
- any liability that cannot be excluded or limited under applicable law;
- mandatory consumer rights and remedies.
Your statutory rights are not affected.
SECTION 18 - INDEMNITY
To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, or reasonable costs arising directly from your unlawful use of the Services, your material breach of these Terms, or your infringement of third-party rights.
This section does not apply to the extent that the relevant loss was caused by our own breach, negligence, unlawful conduct, or other matter for which liability cannot lawfully be excluded.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found by a court or competent authority to be unlawful, invalid, or unenforceable, that provision will be treated as modified to the minimum extent necessary to make it enforceable where possible.
If modification is not possible, the affected provision will be treated as severed.
The remaining provisions will continue in effect.
SECTION 20 - WAIVER
If we do not immediately enforce a right or provision under these Terms, that does not necessarily mean that we waive that right or provision.
Any waiver will apply only to the specific circumstances in which it is given unless expressly stated otherwise.
SECTION 21 - ENTIRE AGREEMENT
These Terms, together with policies and terms expressly incorporated or referenced in them, form the agreement governing your use of the Services to the extent applicable.
Nothing in this section excludes liability for fraud or fraudulent misrepresentation or limits rights that cannot lawfully be limited.
SECTION 22 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms where doing so would materially affect our rights or obligations without our prior written consent, except where applicable law provides otherwise.
We may transfer our rights or obligations under these Terms where lawful, provided that doing so does not unlawfully reduce your rights.
SECTION 23 - GOVERNING LAW AND JURISDICTION
These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales, subject to any mandatory protections or rights available to consumers under the laws applicable in their country or place of residence.
The courts of England and Wales will have jurisdiction over disputes arising out of or in connection with these Terms, except where applicable law gives a consumer the right to bring proceedings in another competent court.
Nothing in this section limits any mandatory consumer rights or jurisdictional protections that apply under applicable law.
SECTION 24 - CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes in our Services, business practices, legal requirements, or other relevant circumstances.
The most current version will be made available on this page.
Where required by applicable law, we will provide appropriate notice of material changes.
Changes will apply from the effective date stated or otherwise in accordance with applicable law.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Trading name: BIYYK
Legal entity: BIYYK LTD
Email: dastanbaiyshcompany@gmail.com
Business address: 58 Peregrine Road, Ilford, England, IG6 3SZ, United Kingdom
Company registration number: 17277412
For questions relating specifically to shipping, returns, refunds, privacy, or other store matters, please also review the relevant policy available through the BIYYK website.